FAQs

Why Baby Steps?
 Baby Steps is a skin care range suitable for everyone, baby to adult. Ideal for people with sensitive skin, the range includes essential body care products made with natural ingredients. Relax and enjoy Baby Steps skin care.
Can I use Baby Steps skin care if I have delicate skin?
 Yes. Our products have been formulated for skin of all types including delicate skin of any age. If your skin is particularly sensitive, our ultra gentle range is ideal for you. Please click on the product  you are interested in for more details and full list of ingredients.
Do your products contain any “nasty” chemicals?
 All our products contain natural botanical ingredients and are Paraben-free, Sulfate-free Propylene glycol-free, DEA-free and artificial colour-free. Please click on the product you are interested in for more details and full list of ingredients. 
Where are Baby Steps skin care products made?
 Our products are formulated and manufactured in Australia under stringent ISO/GMP procedures that ensure quality standards. 
Are Baby Steps skin care products tested on animals?
 Baby Steps skin care products and/or ingredients are not tested on animals. This is the case throughout the entire supply chain, as our suppliers are audited to ensure supply and manufacture of products and/or ingredients that are not tested on animals. 
Where can I buy Baby Steps skin care?
 Exclusively on-line through our website. 
Do you ship your products internationally?
 Yes, definitely. Email us your order and delivery address at enjoy@babystepsaustralia.com.au and we will confirm delivery cost.  
Where are Baby Steps skin care products made?
 Our products are formulated and manufactured in Australia under stringent ISO/GMP procedures that ensure quality standards. 
What payment methods do you accept?
 You can pay with your credit card or Paypal account securely using the Paypal secure payment service. 
How do you ship your products?
 Please find details in our Shipping & Returns page. 
What is your return policy?
 Please find details in our Shipping & Returns page. 
What is your privacy policy?
 Please find details in our Privacy Policy page. 
How long does it take for my order to arrive?
 We usually post items from Sydney within a day of receiving the order (excluding weekend and public holidays). If you have not received your order within 14 days if you live in Australia and 30 days if you live overseas, please contact us so we can check the delivery status. Please find further details in our Shipping & Returns page. 
How do I contact Baby Steps?
 Simple! Email us at enjoy@babystepsaustralia.com.au and we will get back to you as soon as possible. 

This is a demo store for testing purposes — no orders shall be fulfilled.